Campus Mail Heading

Western New England University Mail Services is a department of the Office of Finance and Administration reporting to the Controller's Office. Mail Services provides the collection and distribution of campus mail, delivery of incoming mail, DHL, FedEx and UPS shipments, overnight express packages, and the processing of outgoing mail and parcels.

Campus mail is internal mail sent from one department to another or to faculty and student mailboxes. It is delivered the same or the next business day. Mail between departments and faculty should be placed in interdepartmental mail envelopes. Mail sent to a student's campus mailbox should be placed in a yellow #10 envelope that is available from Print and Supply Services. Bulk mail to be distributed to student mailboxes must be in numerical box sequence to assist in sorting.

Mail Services provides daily delivery and pickup service to over 50 departmental locations between the hours of 10:00 a.m. - 12:00 noon and 1:00 p.m. - 3:00 p.m. If you have a special request call Mail Services at 413-782-1509.

Personal Incoming & Outgoing Mail

Outgoing Personal Mail

Outgoing personal mail is handled along with business mail. You may deposit your personal mail in your departmental mail pouch or at the Campus Center mail drops. Outgoing personal mail must be sealed and have the proper postage affixed prior to depositing in the Campus Mail System. Personal mail sent to Mail Services without sufficient postage will be returned to sender.

DHL, FedEx, and UPS services, shipping supplies and stamps are available at Mail Services.

Incoming Personal Mail

Campus personnel should not receive personal correspondence at the University. Personal mail is subject to being opened for proper identification and distribution. All mail addressed to the University's physical address is the property of Western New England University. Mail sent to the University should always have a complete address identifying the department, individual or campus mailbox number. See example below.

(EXAMPLE Staff & Faculty)

College of Business
Western New England University
SPRINGFIELD, MA 01119-2684

(EXAMPLE Student)

Mailstop #______ (# is box number assigned to you by Mail Services)
Western New England University
SPRINGFIELD, MA 01119-2684

Basic Address Format Table