Welcome to the Western New England University community! We are pleased that you have decided to continue your education here, and we are certain that it will exceed your expectations.
When your deposit was acknowledged, you were sent a "Checklist of Important Dates." Please be aware of these dates and contact the individual listed if you have any questions. Your acknowledgement also included your student ID and your email account. These items are obviously important, and the information should be noted in a secure place.
Information regarding your Connect2U account and several important items are listed below. You are encouraged to address each of these as early as possible after the dates indicated.
Your personal Connect2U web portal will make Western New England University's web-based services and information readily available. It is a single point of access for commonly used web applications such as our Kodiak Virtual Classroom, the Administrative Systems Access Point (where you will access your grades), and Webmail. If you will be living on campus, it will be your point of access for the Housing Management Application (HMA), and the Work Order System to submit maintenance requests for your room. Our on-line placement testing also occurs through this portal.
Other features include customizable news feeds, upcoming events calendars, a personal appointment calendar, food services menus, a seven-day weather forecast, and a messaging module called “Ask Mandi” through which you can get your questions about your first year at Western New England University answered quickly. The portal front page is completely customizable, and you can have access to these web-based services from anywhere!
In order to activate your account, you have to first change your password. To do this, go to www1.wne.edu/information-technology/user-id/change-password.cfm. Your username is the first part of your email address (before the @wne.edu). Your initial password is usually the digit 9, followed by the two digit month and two digit day of your birth, followed by the last 4 numbers of your SSN. For example, if your birth date was 7/24/1956 and your social security number was 106-46-9472 then your default password would be:
International students will be issued a temporary Social Security number by the Admissions Office. Confirmation of the number will be sent via email within three days of receiving your deposit. Before you can change your password, you will be asked to read and agree to the University's Acceptable Use Policy for Technical Resources. Clicking on "I Agree" will bring you to the Change Password page. Decide on a password that is easy to remember. A word that appears in the dictionary is too simple and will be rejected. Passwords that contain both letters and numbers, or special characters work best. Some examples are do11ar$, @vi@tor, or pa$$w0rd. Note your username and new password in a secure place. For security reasons, you will be prompted to change your password every seven weeks.
After you have changed your password, you can access Connect2U. When you open Connect2U for the first time, you should review the Help section. Links for Help are located at the top and bottom of the Connect2U page. If you experience problems with your Connect2U account, call our Help Desk at 413-796-2200. Summer hours for the Help Desk are 8am - 7pm; normal hours are 8am - 8pm.
Financial Aid and Billing Information
One of the options that you can select to have displayed on your Connect2U page is ASAP (Administrative System Access Point). ASAP is your gateway to displaying several functions, and it requires you to log on with the same username and password as your email account. Among the items that you can see through ASAP are information on financial aid and your bill. The receipt of financial aid documents, your award letter production date, award amounts, and other information are listed on an on-going basis. Specific information regarding your bill will not be posted until the summer.
Class of 2021 Facebook Group
A group has been set up on Facebook to allow accepted students to converse and interact with each other. This group offers a platform for students to discuss important dates to remember, SOAR information, class registration, housing, Bear Tracks and much more! The site is monitored by the Admissions Office and you can have your questions answered by a Counselor. To join the group, simply log in to your Facebook account and search “Western New England University Class of 2021” or click here to begin meeting your fellow classmates. If you have any questions regarding the page, please contact the Admissions Office at 413-782-1321.
Information regarding the healthcare services that will be offered when you start college is available at www1.wne.edu/health-services. All new students must submit health forms which include your immunization record as well as a physical exam. Athletes (intercollegiate not intramural) should note the additional forms required to compete at the college level. Select the "Forms" option for the forms, and the "Insurance" link for information on student insurance and a waiver form. We encourage you to share this information with your parents and to schedule an appointment with your healthcare provider as soon as possible.
First Year Foundation
There is something special about the first year at Western New England University. We recognize that there are multiple challenges that await each first-year student (freshman and transfer students), and we believe that with proper planning and support, anything is possible. We value the unique talents of the individual student and strive to exceed expectations.
To assist in meeting the challenge of academic and social transition, students and parents can look forward to a comprehensive orientation process known as SOAR, Summer Orientation and Registration. Students and parents choose one of five two-day programs during which the foundation for a successful transition is laid. (Transfer students with at least 27 college credits may elect a one-day, abbreviated session.) At SOAR, students and parents are not only introduced to resources that assist in making a successful transition, every effort is made to present a full and candid picture of the reality of college life at Western New England University. Typically, 97% of students and parents attend a SOAR program. Review the Checklist of Important Dates for additional information regarding the dates and when registration packets will be mailed.
At SOAR, students actually complete course registration. To make this process happen, however, every student (freshman and transfer students) must complete assessments in Math and English. Assessment results are used to help select courses in which the student is most likely to be successful and find appropriately challenging. So that assessment results are available prior to SOAR, students can access and complete assessments on-line through the Western New England Student Portal, Connect2U. Assessment instructions and detailed access instructions are mailed to each student in early May. In no way will the results impact your admission status.
Housing and Roommate Selection through HMA
Students who have paid their tuition and housing deposits have the benefit of an on-line system to find a compatible roommate and choose a room in one of the residence halls. This system, known as the Housing Management Application (HMA), puts you in the "driver's seat" for an important part of your college experience through a multi-step process designed with your needs in mind. HMA allows you to:
- Search for students who might be compatible roommates through information sharing by completion of a lifestyle/personal preference questionnaire.
- Communicate with potential roommates using an integrated messaging system.
- Set up a "watch list" to monitor availability of rooms in the different halls and roommate possibilities.
- Invite someone to be a roommate(s) in a double occupancy or a limited number of three person rooms.
- Confirm a room with your roommate(s), or reserve a bed in a room without a specific roommate preference.
In the middle of May, housing information will be available on your Connect2U webpage. You should click on the My Housing link to access HMA. The program is user friendly and there is a tutorial on the HMA homepage, as well as a "hints" section on each page to get the most benefit from each function in the program. To confirm campus residency, you must complete the entire on-line process.
Detailed information about Residence Life and living on campus (accommodations, roommates, housing selection, and community living) will be discussed at summer orientation. Visit Residence Life for additional information.
Freshman Summer Reading
Intellectual inquiry and discussion of ideas are hallmarks of an educated person. Education at Western New England University begins with the introduction of a summer reading assignment. Recent summer readings have included national best sellers such as Fast Food Nation, Mountains Beyond Mountains and The Cheating Culture. The summer reading assignment is introduced at SOAR.