Contact Educational Technology
Kodiak, Echo360, and Adobe Connect are supported by the Educational Technology group within the University's Office of Information Technology (OIT). Please note we cannot solve most login problems - see below for help with passwords.
The best way to reach us is to email firstname.lastname@example.org . If you leave a phone number, we'll call you as soon as possible.
If you are on campus, you can drop by the Educational Technology office for assistance M-F 8:30 AM - 4:30 PM ET. We're located on the ground floor of D'Amour Library in Room G-9 next to the TV Studio and across the hall from the G-26 computer classroom.
Our phone numbers are:
Richard Pont 413.782.1742
Suzanne Orlando 413.782.1765
Steven Narmontas (Director) 413.782.1778
Resolving password issues
Kodiak's login page is at https://kodiak.wne.edu. If you can't login, test your password by logging into email at https://owa.wne.edu. If you can't login to email either, try using the self-service features on the login help page to resolve your password issue.
To report any technical problem contact the OIT Service Desk at email@example.com or 413.796.2200 (toll free: 800.325.1122 extension 2200). Service Desk hours are M-F 8:00AM - 4:30 PM ET.