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Frequently Asked Questions

Is financial aid available for international students?

A limited number of scholarships ranging from $9,000 to $14,000 per year are available to undergraduate students. See Merit Aid.

How do I make a payment from an international bank or credit card?

You may use the University's online international payment system at flywire.

Is housing guaranteed on-campus?

Housing* is not guaranteed. Please apply for housing as soon as you have been accepted to the University.

*Exchange students will have a separate housing application sent to you upon acceptance to the University. 

If I live on-campus, where do I live during extended breaks/vacation periods?

Students who live in Gateway or Evergreen may continue to do so during university break periods. Students in other Residence Halls who do not travel during the breaks, must find someone who currently lives in Gateway or Evergreen to ‘bunk’ up with. This means the international student would stay in the room of a friend/student if that person is not there. Approximately three weeks before breaks, Residence Life will send out the Break Housing Application Form. For more information, see Residence Life.

How do I register for classes?

  • Degree-seeking undergraduate international students will be assigned an academic advisor. You will have an individual appointment with the Office of First Year Students advisor before registering for classes. You cannot register for classes unless the Placement Tests are complete.
  • Exchange Students will be provided an Exchange Student Course Selection Form that permits you to rank your courses in order of preference. This form must be returned within two weeks of receiving the form.
  • Graduate Students may register themselves online in ASAP or wait until orientation. If registering yourself, you must ensure your university email account is set up before you try to register. It is also recommended that you contact your faculty advisor before arriving to determine which classes you should enroll in. ***Note: most current graduate students will have already registered for their classes so you should register as soon as possible to ensure you get the courses you need.***

Is airport transportation available?

Airport pick-up may be available on specific dates from Bradley International Airport in Hartford, Connecticut. You will be sent the Arrival Form to complete. You should return it to ISSS at least three weeks in advance of your arrival so ISSS can determine if we can pick you up.

The university does NOT pick up students from Boston or New York.

ISSS does not provide transportation back to the airport for trips home during breaks.

How can I get from the area airports to Springfield?

From Hartford: the best option is to take a taxi from the airport to the University. This will be save you the most time and be the most economical. You should tell your driver that upon arrival at the University they should enter the campus at the intersection of Wilbraham Road and Evergreen Road and continue past the three round buildings to the Public Safety building. Once at Public Safety, you will be escorted by Residence Life staff to your housing.

From Boston: the best option is to take a bus from the airport to downtown Springfield. Past students generally use the Peter Pan Bus Company. This bus can pick you up from the airport and take you to the Springfield station. Depending on traffic and the amount of stops, it takes about 3.5-4 hours and costs $25 from Boston to Springfield. Some buses schedules will require a layover in Hartford. Once in Springfield, you should take a taxi (available from the bus terminal) to the university. The taxi ride should be no more than 15 minutes. You should tell your driver that upon arrival at the University they should enter the campus at the intersection of Wilbraham Road and Evergreen Road and continue past three round buildings to the Public Safety building. Once at Public Safety, you will be escorted by Residence Life staff to your housing.

Or, you can take Bus 17 from the Springfield Bus Terminal. Bus schedules vary so please be sure to check them BEFORE you arrive in the USA. The bus will be cheaper, but it will take longer and be more complicated. The bus will drop you off at the College of Law. Once there, you will need to walk across campus to Public Safety. Once at Public Safety, you will be escorted by Residence Life staff to your housing.

From New York City/Newark: there are numerous options available and will require you to take airport shuttles, buses, taxis, or trains. One of the best options is to get to the Port Authority Bus Station in New York City since there is a bus to take you to the Springfield Bus Terminal. Most students take the Peter Pan Bus Company to Springfield. Once in Springfield, you should take a taxi (available from the bus terminal) to the University. The taxi ride should be no more than 15 minutes. You should tell your driver that upon arrival at the University they should enter the campus at the intersection of Wilbraham Road and Evergreen Road and continue past three round buildings to the Public Safety. Once at Public Safety, you will be escorted by Residence Life staff to your housing.

Or, you can take Bus 17 from the Springfield Bus Terminal. Bus schedules vary so please be sure to check them BEFORE you arrive in the USA. The bus will be cheaper, but it will take longer and be more complicated. The bus will drop you off at the College of Law. Once there, you will need to walk across campus to Public Safety. Once at Public Safety, you will be escorted by Residence Life staff or Public Safety staff to your housing.

May I work on campus?

Yes, you are limited to 20 hours per week while school is in session and 40 during breaks. Please see here for more info.

What kind of employment opportunities do I have off-campus?

U.S. federal regulations do not allow international students to work off-campus. Exceptions are allowed for specific circumstances, but only with consent of ISSS and federal government approval, which can take several months. Please see here for more info.

Do I have to purchase health insurance?

Massachusetts and Federal law requires all college students to show proof that they have health insurance coverage while they are attending a higher education institution in the Commonwealth.

  • Degree-seeking undergraduate students – if enrolled in over 9 credits, you must have insurance or waive the university’s policy.
  • Exchange students
    • Full year students can purchase the university’s insurance or waive the university’s insurance if you have a U.S. based policy
    • One semester exchange students can purchase a specific university plan intended for one semester students or waive the university’s insurance if you have a U.S. based policy
  • Graduate students – if enrolled in over 9 credits, you must have insurance or waive the university’s policy.

You have the option to ‘waive’ the university’s student insurance by going here. Your health insurance MUST meet the minimum standards set by the state: Massachusetts Universal Health Care Standards). Please compare the minimum standards with your own personal policy. Your personal policy must be from a U.S. based company so that it works at U.S. hospitals and clinics.

Am I required to have immunizations and submit my health records?

All new undergraduate students are required to complete the university’s health forms and have certain immunizations.