How do I get help with computers (programs, equipment, errors) in
D'Amour Library?

If you have questions about computer hardware or software, first ask for assistance at the circulation or reference desk. In many cases, library staff can help to resolve errors and answer questions.

If not, you may contact the Office of Information Technology Help Desk at 782-2200. Be prepared to tell the Help Desk which computer you are working on (there should be a number label on the computer), in addition to what the question/problem is.

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D'Amour Library, Western New England University, 1215 Wilbraham Road, Springfield, MA 01119
Phone: (413) 782-1535
Fax: (413) 796-2011