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Important Note to Students: We ask that you please log into your Self-Service web portal to validate or update your contact information so we can call, email and text you as needed. This is also a time to consider adding a Parent Proxy if you haven’t already done so, which will enable the University to share selected information with a family member via email or text.

Academic Policy and Athletic Eligibility Questions

How will athletics eligibility be determined at the conclusion of this semester?
Eligibility standards will not change from previous semesters. Student-athletes must pass 24 credits over their most recent 2 Full-Time semesters and have a cumulative GPA greater than or equal to the department minimum listed in the table below.

How will CR/NC grades effect determining eligibility?

  • If a student chooses to take a “CR” designation instead of a passing letter grade, the credits from that class will count towards the credits needed to pass 24.
  • If a student chooses to take a “NC” designation instead of an “F”, they will not get credit for the class but their cumulative GPA will not be effected as it would with an F.
  • The total credits passed for the semester (A-D letter grades + CR designations) will be used for eligibility determination.

How will Cumulative GPA be determined?

  • Cumulative GPA will be determined based off the total quality points and credits going into the Spring 2020 semester plus the quality points and credits earned in the classes that a student chooses to take a letter grade in.
  • Any classes where a student chooses to take a CR/NC designation will not be used to calculate cumulative GPA.

Department of Athletics Academic Standards

Credits Requirement: Must pass at least 9 credits in their first semester at the University. Once a student-athlete has been enrolled at the University for 2 or more semesters they must pass 24 credits over the previous 2 Full-Time semesters.

Cumulative GPA Requirement: *Note that "Semesters Attended" includes all Full-Time semesters attempted by any institution

FT Semesters Attended*

Minimum Cumulative GPA

1

1.500

2

1.800

3+

2.000

 

Specific Academic Questions Related to Eligibility
Please contact David Proulx, Assistant Director of Athletics/Compliance @ david.proulx@wne.edu for further assistance.

Room and Meal Plan Refund Questions

Will the University be refunding any charges for the Spring Semester?
Yes. Western New England University has committed to providing financial relief to undergraduate, graduate, and professional doctorate students and their families through a pro-rated refund of room and board charges for those who left campus due to the COVID-19 pandemic.

How much can I expect to have refunded?
The answer will vary from student to student, based on their choice of residence hall and meal plan. Generally speaking, the University will credit the equivalent of six weeks of room charges from the 16-week Spring semester, covering the time from the end of the original one-week Spring Break to the end of classes. Graduate and professional doctoral students will be reimbursed at a rate of one-third of their room charges. Students with All-Access meal plans will be credited the equivalent of six weeks of the cost of the meal plan. Students with Block meal plans will be credited for unused meals.

What about Bear Bucks?
Bear Bucks included in various Meal Plans will be reimbursed as part of the overall cost of the meal plan. Unused Bear Bucks purchased to supplement or in place of a meal plan will be credited.

Can I still use my meal plan?
In order to process refunds, meal plans for those who have left campus will be terminated effective Monday, April 6, 2020. This includes commuters. Students granted permission to remain on campus due to extenuating circumstances will still have access to the dining commons through their meal plan.

Will tuition and fees be refunded?
Because classes continue online and students can continue progressing towards their chosen degree, there will be no tuition or fee refunds.

When can I expect my refund?
Credits to student accounts will be posted no later than Monday, April 20. Credits will first be used to offset any outstanding balances. If the credit exceeds an outstanding balance, a refund check will be automatically issued and mailed to the student’s home address, unless there is a different mailing address on file with the University. Checks will be issued no later than Monday, May 4.

Can I leave a credit on my account to defray future charges, including tuition and fees?
Yes. Students wishing to have a credit balance remain on their account for the Fall 2020 semester can call or email Enrollment Services at 413-796-2080 or finaid@wne.edu.

Who should I contact if I have any questions about this refund policy?
You can call Enrollment Services Monday – Friday from 8:30 – 4:30 at 413-796-2080 or email finaid@wne.edu and a representative will be happy to speak with you.

What will happen to unused dollars as part of a purchased faculty/staff meal plan?
All unused dollars as part of a purchased faculty/staff meal plan will roll to the employees account for the fall 2020 semester.

 

Spring 2020 Grading for the College of Pharmacy and Health Sciences Questions

What is happening with grading during the COVID-19 pandemic?
For the
spring semester only, the University will adopt an optional grading policy to include Credit/No Credit (CR/NC) grades as an alternative to traditional grading for College of Pharmacy and Health Sciences classes. This applies to all courses taken during the semester in the College. Faculty will record letter grades as they normally do. After grades have been posted, students will have the option of electing Credit/No Credit grading for any of their Spring 2020 classes by Friday, May 22. A Credit (CR) grade will indicate that a student has successfully passed the course with grades of A through C in Pharmacy courses and A through B- for Occupational Therapy courses.  A No Credit (NC) will indicate that a student has not passed the course with a grade equivalent of an F in Pharmacy courses or C+ or lower in Occupational Therapy. Students will earn required, core, and elective credits with a “CR” grade.

Why is Credit/No Credit grading being offered for Spring 2020 College of Pharmacy and Health Sciences courses?
We changed this semester’s grading to include Credit/No Credit (CR/NC) to recognize the extraordinary character of current circumstances resulting from the Coronavirus pandemic. As we move instruction into alternative modes, we are necessarily changing our agreements about expectations and assessments. In a new and unfamiliar environment, we cannot hold faculty and students to expectations constructed in and for a different instructional experience. For this reason students will be able to choose whether to have traditional grades or Credit/No Credit grades.

Why are we offering Credit/No Credit grading instead of Pass/Fail?
In Pass/Fail grading, a grade of “P” has no positive impact on GPA calculations but “F” grades have a negative effect. If a student chose Pass/Fail grading for all their courses, they could see their cumulative GPA go down for F grades but not see any positive offset for P grades. Credit/No Credit grading has no impact on GPAs and eliminates this problem. The decision to allow this flexibility is a direct acknowledgement of this unprecedented situation. We expect our remote courses to maintain the highest quality instruction possible. We expect you to continue to seek the most from your courses. Please consult with your advisor for help in determining what is in your own best interest in the short- and long-term.

Do Credit/No Credit grades count in my cumulative or semester GPA?
No. See the explanation above.

If I earn CR in a course, will it count as a prerequisite for a future course?
Yes.

Will there be a notation on the transcript regarding the Credit/No Credit policy?
Yes, your transcript will indicate that due to the COVID-19 health crisis, the Spring 2020 semester had an optional Credit/No Credit policy for all College of Pharmacy and Health Sciences classes. 

How will Academic Standing determinations for Spring 2020 be made?
Due to the extenuating circumstances we are in, no COPHS student will be dismissed as a result of Spring 2020 semester coursework affected by COVID-19 nor will they be placed on academic probation for cumulative GPA’s below the threshold for good standing (Pharmacy-2.500 (2.300 for class of 2021); Occupational Therapy-3.000).

  • Students on academic probation at the end of Fall 2019 and who earn one or more NC grades in Spring 2020 will remain on academic probation and will be expected to meet with the Academic Standards Committee.
  • Students not on academic probation at the end of Fall 2019, and who in Spring 2020 earn one or more NC grades, will placed on academic probation and will be expected to meet with the Academic Standards Committee.

Will No Credit (NC) grades be considered for the purposes of future dismissal?
No, Spring 2020 semester NC designations will not contribute toward future academic probation, suspension or dismissal determinations. CR will signify that a student has earned academic credit by meeting the learning expectations for the course, whereas NC will signify that a student has not earned that credit.

Will Dean’s List and President’s List determinations be made for Spring 2020?
Yes, Dean’s List and President’s List designations will be made for Spring 2020 provided students are receiving letter grades for at least 12 credits of work.

How will Latin honors be calculated for this year’s graduating class?
Latin Honors for May graduates will be calculated using the letter grades faculty submit for all of a student’s Spring 2020 courses.

How do I elect Credit/No Credit grading?
You must submit a request by 4:30 p.m. on Friday, May 22, 2020 for Spring grades. We are currently developing a process to do so and will make this available by early May.

With the switch to remote instruction, I am encountering new disability-related barriers. How do I request accommodations?
You may be seeking accommodation(s) for the first time since departing campus or due to the change to remote instruction.

 

Who do I contact if I have more questions about the Credit/No Credit grading policy for the Spring 2020 semester?
Please contact Enrollment Services with any questions at 413-796-2080 or records@wne.edu.

Spring Grading Questions

What is happening with grading this semester for the School of Law?

For this spring semester only, the School of Law will adopt a mandatory grading policy of Credit/No Credit (CR/NC) grades as an alternative to traditional grading. Faculty will record CR/NC grades at the end of the semester in the timeframes in which they normally submit grades. A Credit (CR) grade will indicate that a student has successfully passed the course with grades of A through D; a No Credit (NC) will indicate that a student has not passed the course, and earned a grade equivalent of an F. 

Why is Credit/No Credit grading being offered for Spring 2020 classes?
We changed this semester’s grading to Credit/No Credit (CR/NC) to recognize the extraordinary character of current circumstances resulting from the COVID-19 pandemic (please see Dean Setty’s April 6 letter for more detail). As we move instruction into alternative modes, we are necessarily changing our agreements about expectations and assessments. In a new and unfamiliar environment, we cannot hold faculty and students to expectations constructed in and for a different instructional experience. This approach is being utilized at over 100 other ABA-accredited law schools including almost all Massachusetts law schools. For this reason, all students taking courses in the School of Law will be graded using Credit/No Credit grades.

Faculty will provide feedback to students which may take many forms and is expected to be as detailed as possible, depending on the nature of each class and the type of assessment given. In addition, faculty have the option of designating a higher number of exams or final projects than usual as CALI awards, which recognizes high achievement in a particular course.

For students who require a letter grade in order to qualify for financial reimbursement from employers, or another similarly compelling reason, faculty shall work with the student and employer to provide needed documentation of the work the student has completed and the standard by which the student’s work was evaluated. 

Why are we offering Credit/No Credit grading instead of Pass/Fail?
In Pass/Fail grading, a grade of “P” has no positive impact on GPA calculations but “F” grades have a negative effect. If a student chose Pass/Fail grading for all their courses, they could see their cumulative GPA go down for F grades but not see any positive offset for P grades. Credit/No Credit grading has no impact on GPAs and eliminates this problem. The decision to allow this flexibility is a direct acknowledgement of this unprecedented situation. We expect our remote courses to maintain the highest quality instruction possible and we expect you to continue to seek the most from your courses.

Do Credit/No Credit grades count in my cumulative or semester GPA?
No. See the explanation above. 

If I earn CR in a course, will it count as a prerequisite for a future course?
Yes.

Will there be notation on the transcript regarding the Credit/No Credit policy for Spring 2020?
Yes, your transcript will indicate that due to the COVID-19 health crisis, the Spring 2020 semester had a mandatory Credit/No Credit policy for all School of Law courses. 

How will Academic Standing determinations for Spring 2020 be made?
Due to the current extenuating circumstances, no student will be placed on academic warning as a result of the Spring 2020 semester. Although the faculty initially voted to eliminate academic dismissals at the end of the Spring 2020 semester, a recent memo from the ABA indicated that would not constitute compliance with ABA Standards. Therefore, the revised procedure will be as follows:

  • Students whose cumulative GPA was below a 2.300 at the end of Fall 2019 and who earn CR grades in all their classes in Spring 2020 will remain on academic warning.
  • Students whose cumulative GPA was below a 2.300 at the end of Fall 2019 and who earn one or more NC grades in Spring 2020 will be academically dismissed, and must petition the Honor Code and Student Petitions Committee, in accordance with the Law Student Handbook, to seek permission to remain at the School of Law.
    • The applicable standards include that a student must demonstrate that he or she “does not indicate a lack of capacity to complete studies at the Law School.” Evidence that NC grades were related to COVID 19-related turmoil will be taken into account by the committee with regard to this standard.
  • Students not on academic warning after Fall 2019, and who, in Spring 2020, earn one or more NC grades or whose work otherwise indicates a high likelihood of being placed on academic warning, will be required to consult with the Associate Dean Michael Johnson, who will work with faculty and administration to provide additional counseling and academic support for future semesters.

Will final exams happen as originally planned?
Faculty have until Wednesday, April 8, to determine revisions to the format of their exams. Faculty will inform Terry Chenier (the law registrar) and students of changes to format and to expectations for final exams.

  • Students who need different accommodations based on the method of testing or duration of testing, or because of their current circumstances, must follow the usual protocol of contacting Dean Johnson as soon as possible to seek those accommodations.
    • All exams must be typed (not handwritten); if you need an accommodation because you have previously handwritten your final exams, contact Dean Johnson as soon as possible.
  • All students must affirm their commitment to the honor code when taking each exam.
  • The law registrar will post a revised exam schedule as soon as possible, including the revisions reflected below.
    • Exams scheduled for week 1 of the exam period (April 25 to May 1): Students will be able to access those exams via ExamSoft any time during week 1 of the exam period, and will have the designated amount of time to complete the exam (e.g., three hours). Students with accommodations for extra time on exams can and will be accommodated with ExamSoft.
      • Students must plan to take their exams such that all exam submissions for week 1 exams occur no later than Friday, May 1, at 4 pm.
    • A similar protocol will be in effect for week 2 exams (May 4 to May 7).
      • Students must plan to take their exams such that all exam submissions for week 2 exams occur no later than Thursday, May 7, at 4 pm.

How will course evaluations work for Spring 2020?
Course evaluations will be administered electronically during the week of April 13.

How will rank be calculated?
Class rank for JD students will continue to reflect determinations from Fall 2019. Rank for 1L students will be calculated at the end of Fall 2020, assuming normal grading has resumed at that time.  

Will Dean’s List determinations be made for Spring 2020?
No, Dean’s List designations will not be made for Spring 2020 as CR/NC grading does not allow us to calculate GPAs.

How will Latin honors and other awards normally conferred at graduation be calculated for this year’s graduating class?
Latin honors for May graduates will be calculated using the last calculated cumulative GPA and the usual standards of the Law School. Other awards will be determine using the last calculated cumulative GPA and other qualitative information for Spring 2020 faculty may provide to the faculty awards committee.

With the switch to remote instruction, I am encountering new disability-related barriers. How do I request accommodations?
You may be seeking accommodation(s) for the first time since departing campus or due to the change to remote instruction. Please contact Associate Dean Michael Johnson at 413-782-1376 or michael.johnson@law.wne.edu.

Whom do I contact if I have more questions about the Credit/No Credit grading policy for the Spring 2020 semester?
Please contact Associate Dean Beth Cohen with any questions at 413-782-1622 or beth.cohen@law.wne.edu.

Spring Grading Questions

Updated April 3, 2020

What is happening with grading this semester?
For this spring semester only, the University will adopt an optional undergraduate grading policy to include Credit/No Credit (CR/NC) grades as an alternative to traditional grading. Faculty will record letter grades at the end of the semester as they normally do. After grades have been posted, all undergraduate students will have the option of electing Credit/No Credit grading for any of their Spring 2020 classes by Friday, May 22. A Credit (CR) grade will indicate that a student has successfully passed the course with grades of A through D; a No Credit (NC) will indicate that a student has not passed the course with a grade equivalent of an F. Students will earn General University Requirements, major, minor, and elective credit with a “CR” grade.

Why is Credit/No Credit grading being offered for Spring 2020 classes?
We changed this semester’s grading to include Credit/No Credit (CR/NC) to recognize the extraordinary character of current circumstances resulting from the Coronavirus pandemic. As we move instruction into alternative modes, we are necessarily changing our agreements about expectations and assessments. In a new and unfamiliar environment, we cannot hold faculty and students to expectations constructed in and for a different instructional experience. For this reason students will be able to choose whether to have traditional grades or Credit/No Credit grades.

Why are we offering Credit/No Credit grading instead of Pass/Fail?
In Pass/Fail grading, a grade of “P” has no positive impact on GPA calculations but “F” grades have a negative effect. If a student chose Pass/Fail grading for all their courses, they could see their cumulative GPA go down for F grades but not see any positive offset for P grades. Credit/No Credit grading has no impact on GPAs and eliminates this problem. The decision to allow this flexibility is a direct acknowledgment of this unprecedented situation. We expect our remote courses to maintain the highest quality instruction possible. We expect you to continue to seek the most from your courses. Please consult with your advisor for help in determining what is in your own best interest in the short- and long-term.

Do Credit/No Credit grades count in my cumulative or semester GPA?
See the explanation above.

If I earn CR in a course, will it count as a prerequisite for a future course?
Yes.

Will there be notation on the transcript regarding the Credit/No Credit policy for Spring 2020?

Yes, your transcript will indicate that due to the COVID-19 health crisis, the Spring 2020 semester had an optional Credit/No Credit policy for all undergraduate courses. 

How will Academic Standing determinations for Spring 2020 be made?
Due to the extenuating circumstances we are in, no undergraduate student will be placed on academic probation, suspension or dismissal as a result of the Spring 2020 semester.

  • Students whose letter grades for Spring 2020 would have resulted in a cumulative or semester GPA below a 2.000 will be placed on Academic Warning in the Fall so they can have the safety net of oversight available through Academic Progress Monitoring. Academic Warning does not show on the transcript.
  • Students currently on academic probation whose letter grades for Spring 2020 would have resulted in a cumulative or semester GPA at or above a 2.000 will have their probation lifted. Those with a cumulative GPA below a 2.000 will have their probation continued.

Will No Credit (NC) grades be considered for the purposes of future probation, suspension or dismissal?
No, Spring 2020 semester CR/NC designations will not contribute toward future probation, suspension or dismissal determinations. CR will signify that a student has earned academic credit by meeting the learning expectations for the course, whereas NC will signify that a student has not earned that credit.

Will Dean’s List and President’s List determinations be made for Spring 2020?
Yes, Dean’s List and President’s List designations will be made for Spring 2020 provided students are receiving letter grades for at least 6 credits of work.

How will Latin Honors be calculated for this year’s senior class?
Latin Honors for May graduates will be calculated using the letter grades faculty submit for all of a student’s Spring 2020 courses.

How do I elect Credit/No Credit grading?
You must submit a request by 4:30 p.m. on Friday, May 22, 2020. We are currently developing a form and will make this available by early May.

With the switch to remote instruction, I am encountering new disability-related barriers. How do I request accommodations?
You may be seeking accommodation(s) for the first time since departing campus or due to the change to remote instruction.

Who do I contact if I have more questions about the Credit/No Credit grading policy for the Spring 2020 semester?
Please contact Enrollment Services with any questions at 413-796-2080 or records@wne.edu.

Spring 2020 Grading for 11-week Classes Questions

What is happening with grading during the COVID-19 pandemic?
For the spring graduate 11-week term only, the University will adopt an optional grading policy to include Credit/No Credit (CR/NC) grades as an alternative to traditional grading. This applies to all graduate courses taken in the 11-week programs with the exception of those in education and psychology. Letter grades for those courses will stand. Faculty will record letter grades at the end of the semester as they normally do. After grades have been posted, all graduate students will have the option of electing Credit/No Credit grading for any of their Spring 2020 classes by Monday, July 6. A Credit (CR) grade will indicate that a student has successfully passed the course with grades of A through C; a No Credit (NC) will indicate that a student has not passed the course with a grade equivalent of an F. Students will earn required, core, and elective graduate credits with a “CR” grade.

Why is Credit/No Credit grading being offered for Spring 2020 11-week classes?
We changed this semester’s grading to include Credit/No Credit (CR/NC) to recognize the extraordinary character of current circumstances resulting from the Coronavirus pandemic. As we move instruction into alternative modes, we are necessarily changing our agreements about expectations and assessments. In a new and unfamiliar environment, we cannot hold faculty and students to expectations constructed in and for a different instructional experience. For this reason students will be able to choose whether to have traditional grades or Credit/No Credit grades.

Why are we offering Credit/No Credit grading instead of Pass/Fail?
In Pass/Fail grading, a grade of “P” has no positive impact on GPA calculations but “F” grades have a negative effect. If a student chose Pass/Fail grading for all their courses, they could see their cumulative GPA go down for F grades but not see any positive offset for P grades. Credit/No Credit grading has no impact on GPAs and eliminates this problem. The decision to allow this flexibility is a direct acknowledgement of this unprecedented situation. We expect our remote courses to maintain the highest quality instruction possible. We expect you to continue to seek the most from your courses. Please consult with your advisor for help in determining what is in your own best interest in the short- and long-term.

Do Credit/No Credit grades count in my cumulative or semester GPA?
No. See the explanation above.

If I earn CR in a course, will it count as a prerequisite for a future course?
Yes.

Will there be notation on the transcript regarding the Credit/No Credit policy?
Yes, your transcript will indicate that due to the COVID-19 health crisis, the Spring 2020 semester had an optional Credit/No Credit policy for all 11-week graduate courses. 

How will Academic Standing determinations for Spring 2020 be made?
Due to the extenuating circumstances we are in, no graduate student in an 11-week program will be placed on academic dismissal as a result of the Spring 2020 term.

Will No Credit (NC) grades be considered for the purposes of future dismissal?
No, Spring 2020 semester NC designations will not contribute toward future dismissal determinations. CR will signify that a student has earned academic credit by meeting the learning expectations for the course, whereas NC will signify that a student has not earned that credit.

How do I elect Credit/No Credit grading?
You must submit a request by 4:30 p.m. on Monday, July 6, 2020 for Spring grades. We are currently developing a process to do so and will make this available by early May.

With the switch to remote instruction, I am encountering new disability-related barriers. How do I request accommodations?
You may be seeking accommodation(s) for the first time since departing campus or due to the change to remote instruction.

Who do I contact if I have more questions about the Credit/No Credit grading policy for the Spring 2020 semester?
Please contact Enrollment Services with any questions at 413-796-2080 or records@wne.edu.

Technology Questions

I don’t own a computer. Can I get a loan to purchase one to complete my classes online?
If you are a student having difficulty securing a laptop computer for your online learning courses, you are now able to request an emergency loan. An emergency loan will be granted up to $750.00 to purchase a computer. This loan will be added to your student account.

Please see the attached form for more information. To request a loan, please complete the form and email it to: Jeanne Hart-Steffes at jsteffes@wne.edu. Once you have purchased your laptop, you must also submit a copy of the completed form along with a photo or PDF of your receipt.

How can I get help setting up my computer and Internet connection so I will be ready to start my online classes on March 30?

Don’t wait to make sure you have the tools, information, and connectivity to start taking classes online. If you have a question regarding accessing the Internet, we are here to help. Call the University Help Desk at 413-796-2200 or email Helpdesk@wne.edu during regular office hours (M-F 8:30 am to 4:30 pm). Plan early to avoid waits for assistance.

Internet, Cable, and Cell Phone providers are providing service programs that may be available in your area. Comcast, AT&T, Spectrum, Cox, and other providers in your area can be found using this site: https://www.highspeedinternetdeals.com/high-speed-internet-map.html

There are several ways to get computer technology assistance. You can:

  • Call the Service Desk at 413-796-2200 or x2200 from on campus
  • Visit the Service desk on the 3rd floor of Churchill Hall (Call first. On-campus availability may be limited due to the Covid-19 situation)
  • Initiate an online Work Order by logging into Connect2U at: https://connect2u.wne.edu
  • Email helpdesk@wne.edu

FINANCIAL QUESTIONS

Will students be refunded tuition and fees?
In regards to tuition and fees, students will continue their studies online for the remainder of the semester and our courses will meet accreditation standards. There will be no refunds for tuition and lab fees.

Will resident students be refunded the prorated cost of room and board?
The University is currently exploring a range of options to address student and parent inquiries regarding room and board refunds and/or credits. We understand how important this decision is to our students and families. We are committed to providing a decision regarding this matter no later than April 6, 2020. We very much appreciate your patience and understanding.

How will student workers receive their paychecks?
Due to the transition to all online classes, the March 20, 2020 student payroll checks will be mailed to the address listed as your HOME address in the Self-Service web portal. Once again, please take a moment to check the address to make sure that it is correct, and to update it if it is not. If you don’t update Self-Service by 4:00 p.m. on Tuesday, March 17, please contact Student Payroll: Nina Leclerc 413-782-1799 or Denise Kareta at 413-782-1762. If you want your paycheck held please contact Student Payroll to make arrangements by Friday morning, March 20 at 11:00 a.m. Those students that have direct deposit will receive their pay as usual.

Students who have not picked up their payroll checks from pay dates prior to March 20 please do so in Enrollment Services at the bank by the end of the day Friday, March 20. If not picked up by end of day Friday those checks will be mailed on Monday, March 22 to your current home address.

ACADEMIC QUESTIONS

How will Governor Baker’s order closing non-essential businesses affect online classes?
The Governor’s executive order includes exceptions for a number of functions considered essential, including personnel providing support for online courses and student services. The University has taken steps to have faculty and staff work remotely whenever possible. At this time, the University intends to resume Spring semester courses online starting Monday, March 30 and continuing for the remainder of the academic year.

Will seniors, graduate, pharmacy, and law students be awarded their diplomas on time?
Yes, moving to online learning will enable undergraduate, law, pharmacy, and occupational therapy students to meet the required accreditation standards for graduation. Graduate programs are on quarterly terms with the majority already offered on a hybrid online/on-campus format, moving to an online delivery will enable those students to continue their studies to complete all requirements.

When will classes begin online?
All undergraduate, Law, Pharmacy and OTD classes will resume online beginning Monday, March 30. The remainder of the Spring 2020 semester, including all finals, will be conducted exclusively online. This directive applies to all Colleges, Schools, and programs of the University, and to all students. Details about online study will be posted as soon as available to give students time to prepare for this change of course delivery. Our faculty and staff are working hard and ensure a high-quality academic experience

11-week winter graduate courses are continuing online. Contact your professor with specific questions.

The following changes are being made to the 15-week spring Academic Calendar, the course withdrawal process and the timing of Priority and Open Registration for Fall 2020.

  • Spring break has been extended and will end on Friday, March 27
  • The deadline to withdraw from a course with a “W” for Spring 2020 is being extended (except for School of Law students) to Friday, May 1
    • Since the learning environment is now online instead of on ground, paper course withdrawal forms will not be used for the semester. Students wishing to withdraw from a course should email their academic Dean’s office for approval:
    • The Dean’s office will forward approved requests to records@wne.edu
    • Enrollment Services will notify students, faculty, academic dean’s office and advisors once the course withdrawal is processed
  • Priority Registration for Fall 2020 will be moved back by two weeks and begin on April 13. Revised Priority Registration times for students will be posted by Wednesday, March 18. Students and advisors should continue to use Self-Service to request review of, confer about, and approve student course plans. With limited in-person meetings possible, students and advisors are strongly encouraged to make use of the Advising notes functionality in Self-Service. Faculty should be prepared to work with students on Monday, April 13 even though it is listed as “No day classes” on the Academic Calendar.
  • Open Registration for Fall 2020 will begin on Monday, April 27 at 8:30 a.m.

Please contact Enrollment Services if you have any questions.

RESIDENCE LIFE QUESTIONS

Are the residence halls open?
As of Monday, March 30, 2020, the residences halls, including Gateway Village, are open only to those who have applied and been approved to remain for extenuating circumstances. Those who have not been approved may not re-enter until further notice. Residents who were unable to move out all of their belongings before the 30th should hold their keys and notify the Residence Life office. Belongings will remain locked in student rooms until follow up move out dates are determined.  

Is the Residence Life Office open?
Residence Life Offices in the Campus Center remain open Monday through Friday, 8:30am–4:30 pm with staff to assist people in-person and remotely. The main phone number and email address for most efficient routing of calls and messages are 413-782-1317 and Residencelife@wne.edu. Calls and messages will be forwarded and returned as quickly as possible. A staff directory can also be found on the Residence Life website. Public Safety, is available 24/7 at 413-782-1411 (for emergencies) and 413-782-1207 (for non-emergencies).

Is Fall 2020 Room selection still happening?
Yes. Returning Student Room Selection for Fall 2020 is scheduled to begin Wednesday, April 8 with rising seniors. Information about the process including dates and times for rising juniors and sophomores can be found on the room selection website. Due to hardships caused by COVID-19, exceptions will be made to waive housing deposits so all students who are interested or required to live in University housing can fully participate in the process. Watch University Posts, Kodiak classrooms and email for more information, or call or email Residence Life if you have questions.

What is the status of University Housing?
The residence halls are closed except for students who have been approved to stay.

When must I leave?
Students who were not approved to remain in housing were told to move out by March 29, Students who were unable to move out due to state advisories or restrictions have since been permitted to leave their belongings locked in their rooms until a follow up move-out date can be determined.

When should I arrive on campus to move out?
Students should not return to campus to move out until further notice is given about a follow-up move-out date. If students and families cannot wait, contact Residence Life.

How do I check out of the Residence Halls?
Students were instructed to return their room keys in Express Check-Out Envelopes to the Area Director Office, Residence Life or Campus Police. Mailbox keys were to be returned to the Mailroom if the student is not returning next year. Students who moved everything out but forgot to return their keys should mail them back to Residence Life as soon as possible. Students who have not moved everything out should hold their keys until follow up move out.

What do I do if I have no place to live or cannot go home?
Contact Residence Life.

How do I apply to remain in housing?
The application is closed and students will not be moving back on campus for the remainder of the spring semester.  Summer housing is yet to be determined.   

What are reasons to remain in housing?
Students who have no place to go or lack internet access at home to complete their classes remotely were accommodated as well as students employed or interning at essential business and services.

What food services will there be available to students who must live on campus?
Food service hours in the Dining Commons are 10:00 a.m.–6:00 p.m. 7 days a week. All food will be packaged as a "grab and go" items. Food pick up and transactions will be made in the Convenience Store. Due to the COVID-19 situation the second and third floors will be closed. Hot "grab and go" meals will be available between the hours of 11:00 a.m.–1:30 p.m. and 4:00 p.m.–6:00 p.m. Cold "grab and go" items as well as snacks, will be available when the store is open. Students can pick up breakfast items the day before for breakfast. All grab and go items will be marked on coolers and shelves for easy pick-up. Retail items will still be allowed for purchase as well.

If approved to stay, will I stay in my current assignment?
Students approved to stay are moving to Gateway.

What if I have a pharmacy rotation that begins later this semester?
Current Pharmacy rotation students performing essential services are permitted to stay for the remainder of the semester.

What if I have labs or class projects that need to be done?
Students are encouraged to consult their professors. With all classes moving online, laboratory project space and classroom space will not be available to students and therefore do not require remaining on campus.

I’m hoping to return for the summer or to the same apartment next year. Can I leave things in my room or apartment?
If students were unable to move out by March 29th, they have been permitted to leave their belongings until a follow up move out date is determined. Items will remain locked in rooms and apartments. Graduate students hoping to return to the same apartment, may request but cannot be assured the same space until offers are made later this spring/summer.

Is storage available on campus?
Students have been permitted to leave their belongings in their rooms if they were unable to move out in time. They should keep their key and notify Residence Life.

What about Spring Break housing?
Spring Break housing was extended to March 29th, at which point students were expected to move everything out if it was possible. 

When will 2020-2021 Room Selection Process take place?
The online Room Selection Process scheduled to begin March 25 is postponed until April 8. This will allow more time for students to form their groups and understand the process. Information about the process can be found on the Returning Student Housing Selection page

When does summer housing begin?
Summer housing is to be determined.

How do I get help?
Residence Life is open 8:30 a.m.–4:30 p.m., Monday through Friday. Call 413-782-1317 or email ResidenceLife@wne.edu if you have housing related questions. In case of emergency, Public Safety can be reached 24/7 at 413-782-1207.

STUDENT ACTIVITY QUESTIONS

Will Commencement ceremonies still be held?
We know how important commencement is to our students and their families. The University is exploring possibilities to recognize our hard-working students. The current May commencements are postponed. Announcements about Commencements will be posted as soon as we understand when we are able to recognize our graduates.

Will there be celebratory events on campus for graduating students to celebrate with each other?
As of now, the safest choice for our community is to cancel on-campus classes and all student activities through the end of the semester. Based on current information, we do not foresee this changing. When circumstances change in a way where we could ensure the safety of our community, we would love to welcome our graduating students back on campus. Western New England University will work with our graduating students to coordinate an on-campus celebration in recognition of accomplishments at some point in the future.

What is the impact on varsity athletics?
All varsity athletics have been suspended for the remainder of the academic year. The NCAA has approved a blanket waiver for student-athletes participating in spring sports, waiving the use of a season of participation for all affected. This will provide an opportunity for graduating seniors to return to WNE and compete as graduate students in 2020/2021. It will also provide all undergraduate students an opportunity to develop an academic plan to use all four years of eligibility.

How can students get their mail?
With the extension of Spring Break and moving to online classes, all students are encouraged to pick up all packages at Mail Services and clean out your mailboxes at the Campus Center during normal business hours between 8:30 a.m. and 4:30 p.m. by Sunday, March 29. Information about forwarding mail and weekend Mail Service hours will be posted by Wednesday, March 18. 

Student Accessibility Services (SAS) Questions

How does the online learning environment work for students with disabilities?
The online classroom environment can promote universally designed instruction and multi-sensory learning opportunities, which support a diverse range of learners. Information is presented through recordings, videos, online discussions, etc. which can intrinsically assist with access to information for students with disabilities.

That said, accommodations are highly individualized. For most students, accommodations have been implemented for a physical classroom environment. It is important for students to learn what the online environment will be like and to contact SAS should they have questions and/or concerns.

Two of the most common accommodations are extended time on exams and/or quizzes and note taking. Please see below for questions pertinent to these accommodations. 

What if students need extended time for exams and/or quizzes?
If timed exams and/or quizzes are given in an online environment then the online time frame for students with extended time as an accommodation needs to be expanded according to the student's accommodation need communicated in the Faculty Notification Letter. Students are encouraged to reach out to instructors around their extended time needs as exams and/or quizzes ensue. Faculty members are also encouraged to reach out to students to learn if the accommodation is needed for an upcoming exam or quiz. 

What if a student has been using a note taker?
Should a student have note taking identified as an accommodation and he/she has been utilizing it this semester, the following can serve as notes in the online environment: recorded lectures, PowerPoint outlines or notes, copy of instructor’s notes if available or appropriate. PowerPoint outlines provided in advance tend to be most helpful for those students who are able to take the majority of notes, but who do not get down all of the information in order to have a complete set of notes. Any of these methods of delivery can serve as a copy of notes.  

New Accommodation Requests

What if a student is requesting a new accommodation in either the online environment or housing environment (if provided with permission to stay on campus)?
Current students should first contact Student Accesibility Services either by email at accessibility@wne.edu or phone at 413-782-1258, should they have questions around new accommodation needs. We will continue to work with students via the regular accommodation request process and the conversation can begin in email. Phone appointments will be made as needed.

Prospective Students 
We will continue to work with prospective students and their families and will communicate via email and phone appointments to discuss what the accommodation process is like and how SAS works. Certainly, we encourage prospective students and their families to view the SAS website as it does provide pertinent information. 

Commencement Questions

Will Commencement ceremonies still be held?
We know how important commencement is to our students and their families. The University is exploring possibilities to recognize our hard-working students. The current May commencements are postponed. Announcements about Commencements will be posted as soon as we understand when we are able to recognize our graduates.