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Counseling Services


 Counseling Services will be providing online telemental health sessions and limited face-to-face sessions for this semester.

To Make an Appointment

  1. Call Counseling Services at 413-782-1221. This is the preferred method.
  2. Come into the office in CC 249. Be sure to wear your mask.

Once You Have an Appointment

            Online Telemental Health Sessions

  1. For an online telemental health session, you will be sent an Informed Consent document for you to read, electronically sign, and return before your scheduled meeting time.
  2. On the day of your appointment you will be sent a Zoom Meeting link for your scheduled meeting time.

Face-to-Face Sessions

  1. At your appointed meeting time please call the office to let us know that you are ready for your appointment. You will be informed when it is ok for you to come to the office to meet with your counselor.  Do not come into the office until you have been informed it is ok to do so.
  2. You must be wearing a mask to enter the office.
  3. Your mask must remain on for the entire time you are meeting with your counselor. If you cannot do this, you will be asked to reschedule or finish the remaining part of your session online.
  4. You will be asked to use hand sanitizer before meeting with your counselor.
  5. If you are ill, or experiencing symptoms of COVID-19, you will be asked to either reschedule or set up an online meeting.


If you are experiencing an emergency such as acute suicidal thoughts, an uncontrollable panic attack, sexual assault, or inconsolable grief due to the death of a loved one, then you may come to Counseling Services for an emergency face-to-face meeting during normal office hours (M-F 8:30 AM to 4:30 PM).  For after-hours emergencies, please call Public Safety (413-782-1207) or contact someone in Residence Life.

At the Office of Counseling Services, caring, licensed professionals provide confidential help to students with personal, social, and educational concerns. Common areas of concern include: adjustment to college, anxiety, depression, relationships, issues related to sexual orientation and gender identity, eating disorders, substance abuse, sexual/physical abuse, and test anxiety.  Services include individual, couple, and family counseling, as well as crisis intervention. We can provide a list of off-campus therapists when requested.