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Health Services

Important Update Influenza vaccination  

On January 15, 2021 the Massachusetts Department of Public Health removed the requirement for all students to receive influenza vaccination.This is in part due to this year to date being a mild flu season. Although no longer required, annual Influenza vaccination continues to be strongly recommended for all students and employees at the University. Health Services has influenza vaccine available for all students and employees, with no appointment required.

Information Regarding Coronavirus

Health Services is open for healthcare. All healthcare visits are walk-in during regular office hours. If you have any questions or concerns, call health services. In some cases appointments will be scheduled. If you are unable to come to Health Services and it is deemed appropriate, we may also assist you by performing a telemedicine visit. For urgent health concerns after hours a healthcare provider is on-call and can be reached via the on-call phone.


*Please remember to bring your insurance card. We do not charge a co-payment but we do bill insurance.


The Centers for Disease Control and Prevention (CDC) is closely monitoring an outbreak of respiratory illness caused by a novel (new) Coronavirus first identified in Wuhan, Hubei Province, China. Western New England University is following the guidance and recommendations from the CDC and Massachusetts DPH. Health Services has a comprehensive plan in place. We are monitoring developments closely and are proactively taking the appropriate steps and measures to maximize prevention, minimize risk, and ensure that we are prepared to respond. The health and safety of our students, employees, and community is our highest priority.

Information is available at the websites listed below and is being updated frequently.

What you need to know about handwashing:

Welcome to the Western New England University Health Services website. Health Services is structured much as an urgent care center. We are staffed by board certified nurse practitioners and physician assistants. Health Services delivers healthcare to all registered students in Western New England University and employees.

We pride ourselves on the efficient, comprehensive, confidential healthcare we provide and the respect we assign our patients.

Services Provided

  • Urgent Care
  • Physical Exams
  • Telemedicine (when appropriate)
  • Immunizations
  • Employee Health
  • Orthopedics
  • Mental Health
  • Women's Health 
  • Pap, STD testing, birth control, Plan B for purchase, condoms free of charge.
  • Rapid strep, mono, pregnancy, flu, COVID-19 testing, urine testing
  • Small surgical procedures; suturing, incision and drainage, toenail removal, etc.
  • EKG and Diagnostic testing, labwork
  • Prescriptions
  • Health Education
  • Specialty Referrals

Need Your Prescription Brought to Campus?

Big Y Pharmacy located on 300 Cooley Street, Springfield, MA 01128 delivers to WNE Health Services Monday-Friday.

To set up an account with Big Y Pharmacy for delivery:

  • Call the pharmacy (413-783-0105) and provide the following information:
    • Patient Information: Name, date of birth, home address, cell number, any allergies.
    • Insurance Information: BIN#, PCN#, ID#, RX Group#
    • Transfer from another pharmacy: Pharmacy name, Pharmacy phone number, RX#, Drug name
    • To Bill a credit card: Card #, Expiration date

After your initial set-up, you are responsible for calling the pharmacy directly for prescribed refills. Any prescriptions ordered after 11:00 a.m. will be delivered on the following day.

Pick-up of medications in Health Services is between 2:00 p.m. and 3:45 p.m.