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COVID-19 Tech Support

A list of technology resources especially useful during the COVID-19 emergency:

Support Contacts

The University's Zoom license allows all faculty and staff to host meetings. Educational Technology's Sharon.Benoit@wne.edu is the primary trainer for Zoom, and is the best resource for  "how do I?" questions. For questions and issues involving Zoom account activation, login issues, and features not working as expected, please open an OIT Work Order.


Read the Fuze Mobile FAQ to learn how you can answer your office phone calls from your cell phone.
Need the Fuze desktop software on your personal computer? How to download and install Fuze Desktop software. 

ECHO360 Video Platform 

See this Echo360 Info Page.

Colleague UI and Self Service links

Important: VPN Connection required for all UI links

Colleague UI Self Service
Production Self Service
Live Sim Self Service
Test Self Service
Degree Audit Self Service
HR Test Self Service