Computer Assistance

The Office of Information Technology is committed to providing the Western New England University community with a wide range of technology services and solutions. Perhaps most critical to University Community members, OIT has a Service Desk, which provides solutions to computer issues, including most hardware and software problems. 

There are several ways to get computer technology assistance. You can:

• Call the Service Desk at 413-796-2200 or x2200 from on campus
• Visit the Service desk on the 3rd floor of Churchill Hall
• Initiate an online OIT Work Order.

See the OIT Handbook for more details regarding the specific services offered.

Additional information can be found in our COVID-19 FAQ.