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Zoom is a cloud-based video communications system that supports video and audio conferencing, webinars, live chats, screen-sharing, and more. Instructors can set up Zoom meetings to conduct classes online, or to support virtual office hours. Zoom is fully licensed for use by WNE faculty, staff, and students. 

Zoom has a very complete Help Center at https://support.zoom.us which includes live training, videos, articles, and search tools.
Zoom for Participants

A participant is someone who attends a Zoom meeting without any special hosting privileges, for example, a student attending an online class meeting or a staff member attending a department meeting. Participants do not need Zoom accounts to attend most meetings. 

Zoom for Hosts

In Zoom, the host is the person who scheduled the meeting. The host owns the meeting and has complete control of all functions and features in the meeting. Hosting a meeting requires a Zoom account, which is available to all members of the Western New England University community including faculty, staff, and students.