zoom

Zoom is a cloud-based video communications system that supports video and audio conferencing, webinars, live chats, screen-sharing, and more. Instructors can set up Zoom meetings to conduct classes online, or to support virtual office hours. Zoom is fully licensed for use by WNE faculty, staff, and students. 

Zoom for Participants

A participant is someone who attends a Zoom meeting without any special hosting privileges, for example, a student attending an online class meeting or a staff member attending a department meeting. Participants do not need Zoom accounts to attend most meetings. 

• Zoom Participant Quick Guide (PDF) 
• Joining a Meeting (Official Zoom video)
• Configuring Audio and Video (Official Zoom video)
• Test your computer and internet connection using this test meeting!
• How to participate in a breakout room
• Selected troubleshooting tips from https://support.zoom.us:
  • My video is freezing, the audio is poor, and/or I keep getting disconnected.
  • I get a "Your connection is unstable" warning
  • My webcam isn't working.
  • I can't hear and/or I can't be heard.
  • There's background noise or an echo effect.

Zoom for Hosts

In Zoom, the host is the person who scheduled the meeting. The host owns the meeting and has complete control of all functions and features in the meeting. Hosting a meeting requires a Zoom account, which is available to all members of the Western New England University community including faculty, staff, and students.

• How to activate your Zoom account (PDF)
• Zoom Quick Guide for Faculty (PDF)
• Zoom Basics: an overview for hosts (PDF)
• VIDEO: Zoom Basics Webinar (as presented by WNE's Sharon Benoit)
• Selected resources from https://support.zoom.us:
  • How to enable breakout rooms
  • How to participate in a breakout room
  • Managing breakout rooms
  • Pre-assign participants to a breakout room
  • Managing Cloud Recordings
  • Automatically Transcribe Cloud Recordings
  • Frequently Asked Questions about Recordings