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Police Services

Police Bike Patrol Unit

The Western New England University Police Bicycle Patrol Unit was created in February of 1994. At that time, it was the second Police Bike Patrol Unit in Western Massachusetts. There are currently 10 officers serving with the unit and they can operate in all weather conditions, 24 hours a day. The bike unit is currently commanded by Lieutenant David Angers. The police officers that serve with the unit are fully equipped to respond to any situation on campus. In some situations, the use of mountain bikes enables officers to respond to emergencies more rapidly than cruisers. Their ability to go virtually anywhere on campus makes the Bicycle Patrol Unit a valuable part of the University. Because police officers on mountain bikes have access to the public more easily, they play a vital role in enhancing the relationship between the Police and the University community. Officers on bikes are more approachable because officers are not merely driving by in a cruiser with the windows rolled up. The untraditional appearance of a police officer in shorts, riding a bicycle is usually enough for most people to start a conversation with the officer. The interaction between the police and the community on this level has become necessary for the University Police. The Bicycle Patrol Unit plays a crucial role in the department's community oriented policing and problem solving philosophy. All officers are encouraged to strengthen their relationship with the community in which they serve. This is an extended service of the department that promotes a better quality of life and a safer environment through solving problems within the community.

Emergency Medical Response

Every Western New England University Police Officer is certified in cardiopulmonary resuscitation (CPR) and First Responder, to ensure that prompt and capable medical attention is always available to the campus community. The University Police has committed itself to providing an expanded medical response capability by having some of the Campus Police Officers certified as Emergency Medical Technicians (EMT's). The EMT course is a long and demanding one. In order to successfully complete the 120 hour course, each officer must pass "hands on" practical exercises, attend guest lectures, observe 10 hours of emergency room treatment, and pass a lengthy written and practical examination given by the State Board of Examiners.  Several EMTs are certified CPR instructors and have been involved in the CPR re-certification of the University Police Officers, the Alumni Healthful Living Center Security Staff, the Student Patrol Division, and other college personnel. The lead EMT also oversees the use of the Department's Automated External Defibrillator (AED). While not every medical emergency is life threatening, the potential for students, faculty, and staff members to become seriously ill or injured is always present. The University Police has dedicated itself to providing the University with the best emergency medical care possible.

Building Security Staff

The Western New England University Department of Public Safety maintains a Circulation Security Staff for the Alumni Healthful Living Center. The staff maintains a safe and orderly environment for all who enter the facility. Not only responsible for the day to day protection of the users of the facility and their personal property, but Security Staff must also effectively maintain this environment for the numerous special events held in the Alumni Healthful Living Center. Security Staff must ensure that only authorized persons are allowed use of these buildings. All Western New England University students, faculty, and staff have access to the facilities by use of their identification/access cards. Valid University identification is required for access to the buildings during normal hours of operation. During the course of the year, there are numerous functions hosted at the Alumni Healthful Living Center. Specific security measures for each event are set in place to prevent problems and cope with any emergencies that may arise. When there is an event with an anticipated large attendance, the Security Staff is augmented by the University Police and the Student Patrol. The Director of Public Safety is ultimately in charge of all security personnel, and works with the Circulation Security Coordinator and the event sponsor to ensure that a safe and enjoyable environment is maintained.

Student Patrol Unit

Student Patrollers work in conjunction with uniformed Campus Police staff to provide a more secure campus by acting as "eyes and ears." Patrollers conduct foot and bicycle patrols in teams of two in all types of weather conditions. Other assignments include providing security to the Alumni Healthful Living Center as needed. Patrollers assist with traffic control and security during special events such as sporting events, political debates, and concerts. They also help monitor the multitude of closed-circuit surveillance cameras that are positioned throughout campus. As with all students on campus, patrollers are not allowed to carry personal weapons. Staff is provided with shirts, windbreakers, winter coats, raincoats, black BDU pants, flashlights, reflective traffic vests for traffic details and a two-way radio for communication with University Police. Student Patrol also has four mountain bikes that are used for patrol. They receive a brief class in bicycle safety conducted by the department's bike patrol coordinator as well as a class on recognizing threats and how to respond to them. The department's defensive tactics coordinator offers this training. Patrollers are not permitted to respond to any incident within a residential building unless accompanied by a uniformed police officer. 

RAVE Guardian Alerts

RAVE Alert is a type of mass communication system that is easy to use for students, faculty, staff and parents. It can be used to text or message Public Safety in case of safety concerns on campus. It will also be used to notify the campus community about important affairs that are taking place. Our goal is the well being of the university  and RAVE Alert is a tool that is frequently used.

RAVE Guardian Flyer