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New Student Housing Selection

In this section, you'll find information about housing selection for new students. If you have any questions after reading everything, please feel free to contact the Office of Residence Life at 413-782-1317.

How to Select Housing: Step by Step Process Description

Students will complete housing selection through our online system, The Housing Director (THD). Using THD, you'll complete your Housing Application, form a group with your roommate and select your space in housing. 

Click here to log in to THD Self-Service

New students should have received an email after May 1st with information about setting up your WNE email and logging into your Connect2U portal. It is important that you set up your WNE email before completing your housing application, because THD will send a confirmation to your WNE email. 

THD Step-by-Step

Residency Requirement

Because the value of the Western New England University educational experience is found not only inside the classroom but also in the broader campus community, Western New England University requires all first-time, full-time undergraduate students to live on campus for their first and second years at the University. This policy went into effect fall 2019 and does not impact students who enrolled prior to fall 2019.

Exceptions to this policy will be made under the following circumstances:

  1. The student matriculated at the University before fall 2019.
  2. The student is a transfer from another college or university.
  3. The student is living at home with a parent or legal guardian within a 50 mile radius of the University (determined by GPS).
  4. The student is 21 years of age by September 1.
  5. The student is married or in a domestic partnership.
  6. The student has a diagnosed medical condition qualifying under the Americans with Disabilities Act that affects their ability to successfully live on campus. Documentation and a written recommendation from a treating physician to live off campus must be submitted to Student Disability Services for approval.    

Other exceptions to this policy may be considered on a case-by-case basis depending on the extenuating circumstances.  Requests for an exception must be made in writing to the Office of Residence Life two weeks before the first day of classes for the given semester.

Students who fall under this policy and are not granted an exception will be assigned a space and charged for campus housing whether or not they take occupancy. 

Students Who Are Under 18

If a student is under the age of 18 when they fill out their Housing Application on THD, a parent or legal guardian must verify acceptance of the terms of the Resident Student Housing Agreement through an electronic signature. When students fill out their Housing Application, they will see a section where they can provide information for a Parent/Guardian contact. If a student is under 18, an email will be sent to the email address they provide for their Parent/Guardian Contact prompting their parent/guardian to verify the application through an electronic signature. Students who are under 18 will not be able to move forward and select a room until this verification is completed. 

Where do you want to live?

Learning Interest Communities offer an opportunity to share time and space with fellow students who share a common interest such as honors scholarship, business leadership, STEM, First Generation college experience, social justice, or healthy lifestyles. As a member of these communities, your residential experience will include interest-specific programming, RAs and other mentors, and more. 

Learn More

Special Housing Accommodations

Western New England University is committed to providing students who have a documented disability or medical condition with a safe environment in which to live and study. It is the responsibility of the student to inform the Office of Student Disability Services of the nature of their disability and desire to receive a special housing accommodation.

If approved, the Office of Student Disability Services will work directly with the Office of Residence Life in an effort to provide a housing accommodation that is appropriate and reasonable. For more information, please contact the Office of Student Disability Services at (413) 782-1258.

Click below for more detailed information about special housing accommodations, or visit Student Disability Services here.

Accommodations Info

Are you transferring in for the Fall 2020 semester?

If you are a new transfer student or an older first year student or exchange student who is requesting that you be placed in sophomore/upperclass housing, you will still fill out a housing application in our online system, THD, but you will fill out the New Transfer & Exchange Student Housing Application. Once you fill out the application, Residence Life will work to place you in housing based on availability and your age/class year. The link for THD Self-Service is below. Your username and password are the same as they are for your WNE email.

THD Self-Service Link

Information for Transgender and Gender Non-Binary Students

We recognize that our online housing system only allows students to identify themselves as either male or female. As we recognize the need to support all forms of gender identity and expression in the residence halls, transgender and gender non-binary students are encouraged to contact us at ResidenceLife@wne.edu or by phone at 413-782-1317 so that we can work with you on an individual basis to house you in an environment that supports and reflects your gender identity.

Important Dates to Remember

Check back soon for 2021 dates.


Monday, May 11, 2020: New Students can begin filling out housing applications in our online system (THD) and matching with roommates.

Wednesday, June 24, 2020: New Student Housing Selection begins at 10:00 a.m.

Monday, June 29, 2020: New Student Housing Selection ends at 11:59 p.m.

Wednesday, August 26, 2020: New Students check-in at their Residence Halls between 8:00 a.m. and Noon.

Saturday, August 26, 2020: Returning Students check-in at their Residence Halls between 8:00 a.m. and Noon.

Tuesday, November 24, 2020:  Housing closes for Thanksgiving Break at 9:00 p.m.

Sunday, November 29, 2020: Housing re-opens after Thanksgiving Break at 8:00 a.m.

Friday, December 18, 2020: Housing closes for the Fall semester at 9:00 p.m.

Sunday, January 17, 2021: Housing re-opens for the Spring semester at 8:00 a.m.

Friday, March 12, 2021: Housing closes for Spring Break at 9:00 p.m.

Sunday, March 21, 2021: Housing re-opens after Spring Break at 8:00 a.m.

Friday, May 14, 2021: Housing closes for the Spring semester at 9:00 p.m.

Frequently Asked Questions

Are you wondering what it will be like to live on campus?  This website has some great resources that might help. Take a look at our section about Living on Campus. If you can't find the answer to your question on our site, feel free to contact us at 413-782-1317 and we'll be happy to answer any questions you have.